Review Xtreme Conversions
August 28, 2008 by Christoph
Filed under Internet Marketing
Due to being much more active on the PPC side of things I have been looking for different ways of tracking keyword and campaign performance. I decided to test a) my own solution written in PHP, b) Prosper202 and c) Xtreme Conversions. The first 2 options are free, while Xtreme Conversions is paid software that does PPC Keyword Tracking.
I contacted the owner of Xtreme conversions (Amir Darwish) via his support email (support@xconversions.com) asking if they had any sales specials going on and was able to receive a nice discounted package price. I purchased the software via PayPal and found it a little arkward having to make 2 purchases to get the PRO version of the software. Anyway – Amir provides an auto-installer and I had the software installed in no time. Everything looked pretty good up to that point.
I started playing with the software and watched the training videos. Soon it became clear that the software could not live up to what I had seen on other packages as well as it did not meet my requirements. Instead of wasting too much time on a product I would not be using, I asked for a refund using the 56 Day Money Back Guarantee (No questions asked).
This is where it became apparent that Xtreme Conversions is absolutely not what I expected. Instead of receiving a refund I was given the runaround. My first request to Amir was nicely ignored. Then I was contacted by a support person, but that was not in regards to my refund. I pointed out that I had asked for a refund and the runaround continued. I had already submitted my PayPal information, just to be asked for my Clickbank receipt. I explained I purchased through PayPal and not Clickbank and attached my PayPal Sales Receipt emails. Result: No response
I send another email to Amir himself pointing out how disappointed I was and that I will file a dispute with PayPal and make sure that people know about this scammy way of doing business. I filed my dispute half a day later and that finally triggered a response by Amir. But instead of cleaning up the situation right away I received empty words. I emailed back that we could settle this all for good if he issues a refund, but so far I am still waiting for my money back.
While the software might satisfy in some regards, the fact how scammy and badly Amir and his support group treat customers worries me. I personally do not do business with people when I know that customer service and character do not meet my standards. Unfortunately sometimes you only find out after the fact. If you are looking for other reviews of Xtreme Conversions, be advised that most of what you find online is fake and rather promotes the product through an affiliate program.


Hoping to hear your review of your own in-house script and Prosper202 now =]
Just bought Xtreme Conversions a few days ago and also have experienced their poor business attitude…going to get my refund from Clickbank…Which conversion tracking software to buy ? Waiting to hear your offers/recommendations.